Frequently Asked Questions

Planning a move often comes with questions. Below you’ll find clear answers to the most common topics about MooveBox, our services, and how the moving process works. If you need more information, our team is always available to assist you.

Question How does MooveBox work?
AnswerMooveBox offers a structured moving service where we handle packing, transport, and delivery with clear planning and professional coordination. You book online, choose your service, and our team manages the move from start to finish.
Question What areas does MooveBox operate in?
Answer

MooveBox operates across multiple regions in Europe, with services adapted to local and international moves. Availability depends on your pickup and delivery locations, which can be checked during booking.

Question Are my belongings insured during the move?
Answer

Yes. All moves include basic coverage, and additional insurance options are available for higher-value items. This ensures your belongings are protected throughout the entire transport process.

Question How do I get a price for my move?
Answer

Pricing is transparent and calculated based on your selected service and move details. You can request a quote or book directly online to receive a clear estimate with no hidden fees.

Question How far in advance should I book?
Answer

We recommend booking as early as possible to secure your preferred date. However, MooveBox can also accommodate last-minute moves depending on availability.

Question Can I track my move or get updates?
Answer

Yes. Communication is a key part of our service. Our team keeps you informed at each stage of the move, from collection to delivery, so you always know what to expect.